Mitchell Enhances Its Diagnostics System

Autosphere » Collision » Mitchell Enhances Its Diagnostics System

Mitchell International has announced that its enhanced Mitchell Diagnostics system now supports the access to Fiat Chrysler Automobiles’ (FCA) Secure Gateway (also known as SGW) through all devices in the system.

The company has released its latest software version for the Bosch MD-200 and MD-350 devices that allows shops to register in order to access FCA vehicles through the SGW. Another feature added to the latest version is turbo-speed pre-scan and post-scan capabilities. It is equipped to complete full diagnostic scan in less than two minutes.

As explained by the company, it has developed the Mitchell Diagnostic system especially for collision repairers and the auto claims industry. The system links scan tools using OEM licensed data and software with cloud-based applications. This is engineered with the aim to aid collision repairers perform quick and efficient vehicle scans and carry out the necessary diagnostic repairs and ADAS system recalibrations. Mitchell has partnered with Bosch and Drew Technologies to deliver its product suite to the end users.

“Most all-makes or aftermarket scanning solutions cannot access FCA vehicles that are model-year 2018 and newer. Until recently, a repairer would have to utilize an OEM scan tool when repairing a new Jeep Wrangler or Dodge Ram,” noted Jack Rozint, Senior Vice President of APD Repair Sales for Mitchell. “With this new capability, Mitchell’s MD-200 and MD-350 tools can now access the entire FCA vehicle network and perform accurate and complete scans on FCA vehicles via the SGW.”

Mitchell explains that FCA now has a secure vehicle network. It is mandatory for tools and systems to be registered with the OEM to gain access to its network. It allows only those cloud-connected scan devices that are approved for SGW access by FCA. Mitchell notes that it expects other OEMs to have similar secure networks in future. Therefore, along with its partners, Mitchell is working with OEMs to ensure that its tools and systems have access to OEM secure networks as much as possible.

Mitchell also adds that its new turbo-speed scanning feature enabled by Bosch helps decrease the completed diagnostic scan time drastically. Since all modules on the network are scanned and reported, it ensures accuracy as well.

“Time is money in this business, and we’re constantly looking for tools and systems that help us deliver a proper and safe repair more efficiently,” said Charlie Drake, COO of Classic Collision, a 34 location multi-store operation. “With the new software update, we’re able to scan vehicles accurately in a fraction of the time that it’s taken previously—and we can scan FCA SGW vehicles without the added time and transaction fees required with the OEM scanning solutions.”

Categories : Collision


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