Mitchell has announced that it has merged its glass claims, repair and replacement solutions to its cloud platform, creating Mitchell Cloud Glass.
Mitchell is offering the new solution from December 2019. With this product, the company aims at providing a new point-of-sale glass solution for collision repair facilities. Additionally, it seeks to modernize its claims platform for carriers.
Developed to replace Mitchell GlassMate, the new point-of-sale solution has been designed with improved cross-functional capabilities within the company’s cloud-based offerings. According to the company, its cloud platform is equipped with the ability to leverage data and strategic resources within Mitchell. This will enable clients to enjoy the long-term benefits of using Mitchell Cloud Glass.
“Mitchell is excited to offer the glass market our newest solution, leveraging our advanced cloud platform. We are continuing to build on our history as a market leader and innovator,” says Mike Lawlor, VP Strategy and Strategic Partnerships at Mitchell International. “This new offering is the culmination of our years of experience and allows us to deliver tools and solutions that are designed to offer extraordinary value and functionality for our customers.”
He further adds, “By centralizing these products, we will be able to provide a more cohesive user experience and seamlessly utilize resources across our ecosystem, while delivering the next generation of glass-related solutions. Given today’s windshield-based ADAS systems and constantly evolving vehicle complexity, our new offering is again focused on the proper and safe repair of vehicles.”
The new solution, Mitchell Cloud Glass, has been equipped with the ability to link to relevant repair procedures. This also includes information related to calibration. Mitchell introduced and demonstrated the new product at AUTO GLASS WEEK 2019 that was held in Indianapolis, Indiana from September 4 to 6.