Peter Polito, General Manager for Fix Auto Western Region, has announced another a new location to the Fix Auto Canada Network in High River, Alta.
This new location owned by Bill and Nancy Wilkison, is new to the network but not to the community having served local residents in the area for 25 years.
With 35 years in the collision industry, Wilkison says he truly loves what he does. “I’ve always enjoyed repairing vehicles and making them perfect,” commented Wilkison. High quality repairs and customer service are always top of mind for the entire team at Fix Auto High River.
“Quality is everything at our shop and we are proud of every repair that leaves our facility,” added Wilkison—who says he makes it a priority to personally inspect every vehicle repair ensuring his customers get back on the road safely.
Wilkison says he was drawn to the Fix Auto Network because of its strong relationships with the insurance industry partners, comprehensive management and operational tools, national and local marketing initiatives and all of the ongoing support from the head office team. “The Fix Auto team builds lasting relationships based on trust with their franchise strategic partners and this is something that can be hard to find when looking to join a franchise business,” said Wilkison.
Fix Auto High River has made some significant upgrades to its shop including a fresh and modern reception area, restrooms and signage. These upgrades not only make customers feel comfortable while at the shop, but along with the team’s already impressive cycle times, ensures an overall great customer experience.
Peter Polito added, “we are pleased to partner with Bill and his team as they join the Fix Auto family. Bill’s commitment to the industry and his customers is evident as soon as you walk in the door of this shop. We are excited to help Fix Auto High River continue to grow their business and provide their customers with expert collision repair services.”