Paul Randles, General Manager for Fix Auto, Atlantic Region, has announced that another location, Fix Auto Miramichi, in Miramichi, N.B., has joined the network.
With close to four decades in the auto body business, 16 of which have entailed owning his own shop, Donnie Hogan has a true passion for the industry. Starting out his career as a mechanic, he soon realized that collision repair was his true calling.
“I take pride in my work to ensure that each customer is 100 percent satisfied,” said Hogan. “Our team understands that treating their customers with compassion as well as providing high quality collision repair work results in an overall great experience.” Hogan adds: “it makes me feel good as a shop owner to see our customers drive away happy and safe on the roads.”
Hogan decided to join Fix Auto to expand his business and reach an even larger consumer audience to which he and his team could deliver the high calibre of service they have become known for. He wanted to give his independently-owned shop greater access to insurance providers and their clients which was a key advantage Hogan recognized in being part of the network. “Joining the Fix Auto family, with its strong national brand awareness provides us with better leverage in our local market while the operational supports will enable us to provide even better customer service,” he says.
The operational advantages of partnering with Fix Auto were evident to Hogan early in discussions. The comprehensive selection of office and management tools streamline processes and complement a profitable business. The Miramichi location has recently undergone renovations to meet Fix Auto’s modern brand standards, which will enhance their customers’ overall experience.
Paul Randles added that “Fix Auto shares the same commitment to high quality work and customer satisfaction as Donnie and his team. His enthusiasm and commitment to the brand will definitely benefit Fix Auto Miramichi’s sustainability going forward. We welcome the Miramichi team to the family and we look forward to working in partnership with them.”