Digital Dealer Registration a Reality in 2023
Thanks to the efforts of both TADA and the Ontario Government, DDR will make it easier for dealers to conduct business in the province. As we…
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The Beginning of the End
Expect economic improvement by the middle of 2023. It wasn’t an easy year in 2022, but now as a new year dawns, we believe we may…
Identify At-Risk Candidates in the Hiring Process
For companies that manage a fleet of vehicles, hiring personnel who will be on the road on a daily basis becomes a concern. How do you…
Customer Experience & Human Capital
We really need to think about the future! The year 2022 is finally over with its share of roller coasters and personnel logistics. The tire season…
Suited for EVs
Electric vehicles have a place… just not on every driveway. Selecting the right tool for the job is key to obtaining the best result. In some…
What Will Customer Service Look Like in 2030-2040?
Open-minded customers? “Experience 2030: The Future of Customer Experience,” a study published in October 2019 by Futurum Research and always on point, demonstrates the near-term impact…
Canada’s Outlook: Recession Clouds Still Loom
The U.S. could send interest rates soaring in the fight against inflation. Interest rates seem to be the “never-ending story” these days, but there are so…
New Presidency & the Return of Staple Events
Excitement is already building for the 2023 calendar. As we head towards the end of the year, it’s time to reflect back on 2022 as well…
Refueling Challenges for EVs
Recharging the vehicle’s battery pack is not as straightforward as you might think We refuel an ICE vehicle by filling the gas tank. As an EV’s…
EV Mandates and Dealer Realities
U.S. incentives and battery materials could present issues. There has been a lot of euphoria about the recent climate bill passed in the U.S., specifically that…
