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Planning for Parts Shortages

Currently, one of the biggest issues facing many collision centres is the problem of ongoing parts shortages. And if the situation isn’t handled properly, it can…

It’s Time to Fix the Labour Shortage

The collision repair industry has a long list of challenges, such as the shortage of qualified people. That may have to do with associating success with…
Steve Fletcher

Serious About Sustainability

As this article was written it happened to be Earth Day. Not surprisingly, on April 22 many were focusing their attention on environmental and sustainability practices. …
Steve Fletcher

In This Together

OEMs need to understand that practices denouncing the use of salvage parts and restrictive data access harm the entire automotive economy. Recently we’ve seen more attention…

Not the Insured’s Fault!

We are currently experiencing a period of turmoil that affects our entire ecosystem, but which should not affect the insured, our client. We have all heard…

Post Pandemic Success

Investments in people and processes will be key moving forward. These are interesting times we live in. Every day it seems there is another event that…

Using UV primers in Body Repair

UV technology has been introduced to shops in recent years, bringing great changes for those who have adopted it. Two-component urethane primers have been used for…

Saving Time & Money

Proper spray gun maintenance makes a huge difference. It can be easy for us to blame the materials or the apparatus we’re using when we don’t…

Education Equals Efficiency

Knowing spray requirements and using quality guns is key. Back in the early 1990s, the State of California came up with a transfer efficiency requirement for…

No Tough Customers

When is customer experience important?  Most of us are finding that the work of repairing cars is much harder now than it was a few years…

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