Planning for Parts Shortages
Currently, one of the biggest issues facing many collision centres is the problem of ongoing parts shortages. And if the situation isn’t handled properly, it can…
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It’s Time to Fix the Labour Shortage
The collision repair industry has a long list of challenges, such as the shortage of qualified people. That may have to do with associating success with…
Serious About Sustainability
As this article was written it happened to be Earth Day. Not surprisingly, on April 22 many were focusing their attention on environmental and sustainability practices. …
In This Together
OEMs need to understand that practices denouncing the use of salvage parts and restrictive data access harm the entire automotive economy. Recently we’ve seen more attention…
Not the Insured’s Fault!
We are currently experiencing a period of turmoil that affects our entire ecosystem, but which should not affect the insured, our client. We have all heard…
Post Pandemic Success
Investments in people and processes will be key moving forward. These are interesting times we live in. Every day it seems there is another event that…
Using UV primers in Body Repair
UV technology has been introduced to shops in recent years, bringing great changes for those who have adopted it. Two-component urethane primers have been used for…
Saving Time & Money
Proper spray gun maintenance makes a huge difference. It can be easy for us to blame the materials or the apparatus we’re using when we don’t…
Education Equals Efficiency
Knowing spray requirements and using quality guns is key. Back in the early 1990s, the State of California came up with a transfer efficiency requirement for…
No Tough Customers
When is customer experience important? Most of us are finding that the work of repairing cars is much harder now than it was a few years…