Service Provider Corner – Sales & Marketing

Canadian Aftermarket Shops Fare Better Than Dealers in Auto Service, Finds J.D. Power

The J.D. Power 2019 Canada Customer Service Index Long-Term Study (CSI-LT) released in September finds that aftermarket service facilities fare better in the share of visits. According to the study, aftermarket share of visits is 52%, whereas dealers get a 48% market share. This is despite the fact that 54%…

Centric Parts Launches ‘Ultimate Summer Getaway’ Promotion

Centric Parts, a division of APC Automotive Technologies, announced the launch of ‘Ultimate Summer Getaway’ to promote its latest brake products— GCX Brake Rotors and PQ PRO Brake Pads. The promotion officially began on August 1 and will continue until September 30. The company has designed this promotion to specifically…