John Norris, Author at Autosphere

Posts by John Norris

John Norris

11 posts

Apprenticeships – Building Blocks (Part 2)

Resources to prepare students for successful careers. Taking up from where we left off last time, we look at some of the resources and tools that…

September 19, 2019

Apprenticeships – Building Blocks (Part 1)

It is with great sadness that we have lost our dear friend and industry colleague, John Norris. John was in the process of working on another…

July 11, 2019

Establishing Standards

Why is certifying or accrediting collision repair facilities such a difficult issue? Currently, there are 19 different accreditation and certification programs in use at collision shops…

March 28, 2019

Phantom Repairs

What happens when you are OEM Certified for a car that is no longer in production? Imagine you are the shop in Vancouver, who told us…

January 24, 2019

The Female Factor

Does ignoring 51 percent of the population a good business strategy? As shops complain about their ability to attract good talent and pay higher and higher…

November 12, 2018

Information

It’s the most valuable tool in your shop. We all now know that information, whether it’s from a trusted media source or social media, can change…

April 30, 2018

There’s now official OEM Repair Information for Canadian auto service providers. OEMrepairinfo.ca is a portal linking Canadian automotive repair technicians to OEM technical information websites. The…

January 22, 2018

Parts & Materials: Charging for What You Use

When performing a repair, are you tracking what you use and adding it to the bill. We know that for many shops, the margins on collision…

March 20, 2017

Training : Pinpointing problems

Diagnosing what’s wrong, where to find it and how to correct it. Following up on his column in the October issue on pre-and post-repair scanning, John…

December 19, 2016

Training: Code Concerns

In the first of two columns, John Norris looks at ways to help shops determine the best options when it comes to pre and post-repair scanning.…

November 7, 2016

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Posts by John Norris

Apprenticeships – Building Blocks (Part 2)

Apprenticeships – Building Blocks (Part 1)

Establishing Standards

Phantom Repairs

The Female Factor

Information

New OEM Repair Portal

Parts & Materials: Charging for What You Use

Training : Pinpointing problems

Training: Code Concerns

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