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Posts by Doug Jordan

Know Thy Customer

When selling service and parts, you need to know what kind of customers you’re dealing with, and what their hot buttons are. Generally, there are two…

When the Going Gets Slow…

Despite the post-holiday slowdown, there’s much you can do to stimulate business. The lot is full of ice and snow, the showroom is dead, and so…

Working With the Weather

Our unpredictable Canadian weather can be a boon for business, if your service department is willing to work with it. It’s been said about Canada: “If…

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Calendar

march

28mar4:00 pm5:00 pmFree Service Technician Webinar from ASE: Audi e-tron® Thermal Management

30marAll Day01apr2023 OARA Convention & Trade Show

31marAll DayFree Service Technician Webinar from ASE: ASE Winter Registration Deadline March 31

april

04apr(apr 4)4:00 pm05(apr 5)10:30 pmAccessoires d’auto Leblanc Trade Show 2023

12apr2:00 pm3:15 pmNAFA Webinar : Lessons Learned and Best Practices in Fleet Electric Vehicle Charging Infrastructure Deployment

21aprAll Day23The MEVS back at the Olympic Stadium in Montreal for a Sixth Edition

24apr(apr 24)8:00 am26(apr 26)5:30 pmNAFA Institute and Expo 2023

24aprAll Day28AutoAide : Mastering The Art of Diagnosis Level One

26apr12:00 pm1:00 pmOnline Symposium on Innovation and Automation in Remanufacturing